Metrohm 930 Compact IC Flex Oven/SeS/Deg User Manual Page 100

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6.1
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930 Compact IC Flex Oven/SeS/Deg (2.930.2460)
Problem Cause Remedy
Column chip is defective. 1. Save column configuration in MagIC Net™.
2. Notify Metrohm Service.
Individual peaks are
greater than
expected.
Sample – Sample carry-
over from the previous
measurement.
Check the rinsing time (see "Checking the rins-
ing time", page 87).
Suppressor – Insuffi-
cient flow of regen-
eration solution or
rinsing solution.
There is a leak in the sys-
tem.
Check all connections.
Suppressor – Backpressure
too high.
Clean the suppressor (see Chapter 5.12.3.3,
page 80) or replace parts (see Chapter
5.12.3.4, page 82).
The background
conductivity is too
high.
The suppressor is not con-
nected.
Connect the suppressor (see Chapter 3.12,
page 28).
The incorrect eluent is
being used.
Change the eluent (see Chapter 5.5.2, page
59).
Suppressor – No or insuffi-
cient flow of regeneration
solution or rinsing solution.
Check the flow of the regeneration solution
and the rinsing solution .
MCS – The CO
2
suppressor
is not connected.
Connect the CO
2
suppressor.
The retention times
are poorly reprodu-
cible.
The eluent path has a leak. Check all of the connections along the eluent
path and fix the leak.
The eluent path is blocked. Check the eluent path and fix the blockage.
The eluent contains gas
bubbles.
Inspect the connectors for the eluent
degasser .
Deaerate the high-pressure pump (see
Chapter 3.18, page 44).
Baseline increasing
strongly.
Suppressor – Reduced
capacity.
Regenerate the suppressor (see Chapter
5.12.3.2, page 79).
SPM – Reduced capacity. Regenerate the SPM (see Chapter 5.12.3.2,
page 79).
Chromatograms
have poor resolution
Separation column –
Diminished separating effi-
ciency.
Regenerate the separation column (see
Chapter 5.16.4, page 88).
Replace the separation column (see "Con-
necting the separation column", page 50).
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