Metrohm 855 Robotic Titrosampler User Manual download pdf (Page 48)

5.1 Sample Processor

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855 Robotic Titrosampler

5 Troubleshooting

5.1 Sample Processor

Problem Cause Remedy

The instrument is not

recognized by the

control software.

Sample Processor – No USB

connection available.

1. Correctly plug in the USB connection cable

on both ends.

2. Restart the control software or switch the

Touch Control off and on again.

Sample Processor – Power

supply of the instrument is

missing.

1. Plug in the mains cable on the instrument.

2. Restart the control software or switch the

Touch Control off and on again.

5.2 Robotic arm

Problem Cause Remedy

The robotic arm

moves all the way

outward and buzzes.

Sample Processor – The

Swing Head is not correctly

configured.

In the control software under "Configura-

tion" (or under "Device manager" for Touch

Control), enter the correct value for the Swing

offset.

Sample Processor – Robotic

arm is wrongly mounted.

Disconnect the mains plug and dismount the

robotic arm. Check the configuration of the

robotic arm and mount it correctly if necessary

(left-swinging ⇔ right-swinging).

The Swing Head

either misses the

rack positions totally

or is inaccurate

Sample Processor – The

Swing Head is not correctly

configured.

In the control software under "Configura-

tion" (or under "Device manager" for Touch

Control), enter the correct values for the Swing

radius, Swing offset etc.

Sample Processor – The

axial distance is not cor-

rectly configured.

In the control software under "Configura-

tion" (or under "Device manager" for Touch

Control), enter the correct value for the Axial

distance.

Sample Processor – The

wrong rack table is being

used.

Initialize the rack using the function Initialize

rack in the "Manual control".

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